chore: 【ops】状态机实现/状态切换事件发布/保洁监听处理事件
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package com.viewsh.module.ops.environment.handler;
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import cn.hutool.core.map.MapUtil;
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import com.viewsh.module.ops.core.event.OrderCompletedEvent;
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import com.viewsh.module.ops.core.event.OrderCreatedEvent;
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import com.viewsh.module.ops.core.event.OrderStateChangedEvent;
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import com.viewsh.module.ops.dal.dataobject.workorder.OpsOrderCleanExtDO;
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import com.viewsh.module.ops.dal.dataobject.workorder.OpsOrderDO;
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import com.viewsh.module.ops.dal.mysql.workorder.OpsOrderCleanExtMapper;
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import com.viewsh.module.ops.dal.mysql.workorder.OpsOrderMapper;
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import com.viewsh.module.ops.enums.WorkOrderStatusEnum;
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import com.viewsh.module.ops.environment.constants.CleanNotificationConstants;
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import com.viewsh.module.ops.environment.service.cleaner.CleanerStatusService;
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import com.viewsh.module.ops.environment.service.cleanorder.CleanOrderService;
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import com.viewsh.module.ops.environment.service.voice.VoiceBroadcastDeduplicationService;
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import com.viewsh.module.iot.api.device.IotDeviceControlApi;
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import com.viewsh.module.iot.api.device.dto.IotDeviceServiceInvokeReqDTO;
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import com.viewsh.module.system.api.notify.NotifyMessageSendApi;
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import com.viewsh.module.system.api.notify.dto.NotifySendSingleToUserReqDTO;
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import jakarta.annotation.Resource;
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import lombok.extern.slf4j.Slf4j;
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import org.springframework.context.event.EventListener;
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import org.springframework.scheduling.annotation.Async;
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import org.springframework.stereotype.Component;
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import java.time.LocalDateTime;
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import java.util.Map;
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/**
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* 保洁工单事件处理器
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* <p>
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* 职责：
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* 1. 订阅工单状态变更事件，处理保洁业务特定逻辑
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* 2. 记录保洁扩展信息（到岗时间、完成时间、暂停时间等）
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* 3. 更新保洁员状态
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* 4. 发送通知（语音播报、站内信、IoT震动）
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* <p>
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* 设计说明：
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* - 使用 @EventListener 订阅领域事件
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* - 业务逻辑同步执行
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* - 通知逻辑异步执行（@Async）
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* - 消息内容使用 {@link CleanNotificationConstants} 统一管理
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* <p>
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* - 未来迁移 RocketMQ：只需修改 @EventListener 为 @RocketMQMessageListener
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*
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* @author lzh
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*/
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@Slf4j
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@Component
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public class CleanOrderEventHandler {
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@Resource
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private CleanerStatusService cleanerStatusService;
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@Resource
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private OpsOrderCleanExtMapper cleanExtMapper;
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@Resource
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private CleanOrderService cleanOrderService;
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@Resource
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private OpsOrderMapper opsOrderMapper;
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@Resource
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private VoiceBroadcastDeduplicationService voiceBroadcastDeduplicationService;
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/**
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* 站内信发送 API（Feign 客户端，微服务架构下调用 system 服务）
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*/
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@Resource
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private NotifyMessageSendApi notifyMessageSendApi;
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/**
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* IoT 设备控制 API（Feign 客户端，微服务架构下调用 IoT 服务）
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*/
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@Resource
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private IotDeviceControlApi iotDeviceControlApi;
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/**
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* 订阅状态变更事件
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* <p>
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* 只处理保洁类型的工单（orderType = "CLEAN"）
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*/
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@EventListener
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public void onStateChanged(OrderStateChangedEvent event) {
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// 只处理保洁类型的工单
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if (!"CLEAN".equals(event.getOrderType())) {
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return;
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}
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log.info("保洁工单状态变更: orderId={}, {} -> {}, operatorId={}",
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event.getOrderId(), event.getOldStatus(), event.getNewStatus(), event.getOperatorId());
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switch (event.getNewStatus()) {
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case DISPATCHED:
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handleDispatched(event);
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break;
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case CONFIRMED:
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handleConfirmed(event);
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break;
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case ARRIVED:
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handleArrived(event);
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break;
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case PAUSED:
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handlePaused(event);
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break;
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case COMPLETED:
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handleCompleted(event);
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break;
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case CANCELLED:
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handleCancelled(event);
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break;
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default:
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break;
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}
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}
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/**
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* 订阅工单创建事件
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*/
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@EventListener
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public void onOrderCreated(OrderCreatedEvent event) {
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if (!"CLEAN".equals(event.getOrderType())) {
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return;
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}
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log.info("保洁工单已创建: orderId={}, orderCode={}, priority={}",
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event.getOrderId(), event.getOrderCode(), event.getPriority());
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// 可以在这里触发自动派单逻辑
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// 但通常派单逻辑在工单创建时直接调用
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}
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/**
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* 订阅工单完成事件
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*/
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@EventListener
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public void onOrderCompleted(OrderCompletedEvent event) {
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if (!"CLEAN".equals(event.getOrderType())) {
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return;
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}
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log.info("保洁工单已完成: orderId={}, assigneeId={}, workDuration={}秒",
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event.getOrderId(), event.getAssigneeId(), event.getWorkDuration());
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// 自动推送下一个任务
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if (event.getAssigneeId() != null) {
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cleanOrderService.autoDispatchNextOrder(event.getOrderId(), event.getAssigneeId());
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}
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// 发送完成通知（异步）
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sendOrderCompletedNotification(event.getOrderId());
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}
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// ==================== 状态处理方法 ====================
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/**
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* 处理已推送状态（工单已推送到工牌）
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*/
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private void handleDispatched(OrderStateChangedEvent event) {
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Long orderId = event.getOrderId();
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Long cleanerId = event.getOperatorId();
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// 发送新工单通知（语音+震动+站内信）
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sendNewOrderNotification(cleanerId, orderId);
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}
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/**
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* 处理已确认状态（保洁员按下确认按钮）
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*/
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private void handleConfirmed(OrderStateChangedEvent event) {
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Long cleanerId = event.getOperatorId();
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// 更新保洁员状态为忙碌
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cleanerStatusService.updateStatus(cleanerId,
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com.viewsh.module.ops.enums.CleanerStatusEnum.BUSY,
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"确认工单");
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log.info("保洁员已确认工单，状态更新为BUSY: cleanerId={}", cleanerId);
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}
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/**
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* 处理到岗事件
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*/
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private void handleArrived(OrderStateChangedEvent event) {
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Long orderId = event.getOrderId();
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// 1. 记录到岗时间到保洁扩展表
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OpsOrderCleanExtDO updateObj = new OpsOrderCleanExtDO();
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updateObj.setOpsOrderId(orderId);
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updateObj.setArrivedTime(LocalDateTime.now());
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cleanExtMapper.insertOnDuplicateKeyUpdate(updateObj);
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log.info("保洁员已到岗: orderId={}", orderId);
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}
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/**
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* 处理暂停事件
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*/
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private void handlePaused(OrderStateChangedEvent event) {
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Long orderId = event.getOrderId();
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Long operatorId = event.getOperatorId();
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// 检查是否是被P0任务打断
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String interruptReason = event.getPayloadString("interruptReason");
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if ("P0_TASK_INTERRUPT".equals(interruptReason)) {
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Long urgentOrderId = event.getPayloadLong("urgentOrderId");
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log.warn("保洁任务被P0任务打断: orderId={}, urgentOrderId={}", orderId, urgentOrderId);
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// 释放保洁员资源
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cleanerStatusService.clearCurrentWorkOrder(operatorId);
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// 记录暂停开始时间
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recordPauseStartTime(orderId);
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} else {
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// 普通暂停
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log.info("保洁任务已暂停: orderId={}, operatorId={}", orderId, operatorId);
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recordPauseStartTime(orderId);
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}
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}
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/**
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* 处理完成事件
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*/
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private void handleCompleted(OrderStateChangedEvent event) {
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Long orderId = event.getOrderId();
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// 计算作业时长
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Integer actualDuration = cleanOrderService.calculateActualDuration(orderId);
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log.info("保洁作业完成: orderId={}, actualDuration={}秒", orderId, actualDuration);
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// 记录完成时间和时长到保洁扩展表
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OpsOrderCleanExtDO updateObj = new OpsOrderCleanExtDO();
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updateObj.setOpsOrderId(orderId);
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updateObj.setCompletedTime(LocalDateTime.now());
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cleanExtMapper.insertOnDuplicateKeyUpdate(updateObj);
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// 保洁员状态恢复（由 autoDispatchNextOrder 处理）
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}
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/**
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* 处理取消事件
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*/
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private void handleCancelled(OrderStateChangedEvent event) {
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Long orderId = event.getOrderId();
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Long operatorId = event.getOperatorId();
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log.info("保洁工单已取消: orderId={}, operatorId={}", orderId, operatorId);
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// 清理保洁员当前工单
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if (operatorId != null) {
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cleanerStatusService.clearCurrentWorkOrder(operatorId);
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}
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}
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// ==================== 通知方法（异步）====================
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/**
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* 发送新工单通知（语音播报 + 震动提醒 + 站内信）
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*
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* @param cleanerId 保洁员ID
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* @param orderId 工单ID
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*/
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@Async("ops-task-executor")
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public void sendNewOrderNotification(Long cleanerId, Long orderId) {
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try {
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OpsOrderDO order = opsOrderMapper.selectById(orderId);
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if (order == null) {
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log.warn("[新工单通知] 工单不存在: orderId={}", orderId);
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return;
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}
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log.info("[新工单通知] cleanerId={}, orderId={}", cleanerId, orderId);
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// 1. 语音播报：使用常量
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playVoice(cleanerId, CleanNotificationConstants.VoiceMessage.NEW_ORDER);
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// 2. 震动提醒：使用常量
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vibrate(cleanerId, CleanNotificationConstants.VibrationDuration.NORMAL);
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// 3. 发送站内信
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sendNotifyMessageToMember(cleanerId,
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CleanNotificationConstants.TemplateCode.NEW_ORDER,
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CleanNotificationConstants.NotifyParamsBuilder.newOrderParams(
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order.getOrderCode(),
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order.getTitle(),
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getAreaName(order.getAreaId())
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));
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} catch (Exception e) {
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log.error("[新工单通知] 发送失败: cleanerId={}, orderId={}", cleanerId, orderId, e);
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}
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}
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/**
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* 发送待办增加通知（支持去重合并）
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*
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* @param cleanerId 保洁员ID
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* @param queueCount 当前待办数量
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*/
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@Async("ops-task-executor")
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public void sendQueuedOrderNotification(Long cleanerId, int queueCount) {
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try {
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log.info("[待办增加通知] cleanerId={}, queueCount={}", cleanerId, queueCount);
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// 1. 使用去重服务合并播报
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voiceBroadcastDeduplicationService.recordAndBroadcast(cleanerId, 1, false);
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// 2. 震动提醒（轻量震动）：使用常量
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vibrate(cleanerId, CleanNotificationConstants.VibrationDuration.LIGHT);
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// 3. 发送站内信（可选，避免频繁打扰）
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// 如果待办数量较多时才发送站内信
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if (queueCount >= 3) {
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sendNotifyMessageToMember(cleanerId,
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CleanNotificationConstants.TemplateCode.QUEUED_ORDER,
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CleanNotificationConstants.NotifyParamsBuilder.queuedOrderParams(queueCount, 1));
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}
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} catch (Exception e) {
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log.error("[待办增加通知] 发送失败: cleanerId={}", cleanerId, e);
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}
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}
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/**
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* 发送下一个任务通知
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*
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* @param cleanerId 保洁员ID
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* @param queueCount 待办数量
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* @param orderTitle 任务标题
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*/
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@Async("ops-task-executor")
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public void sendNextTaskNotification(Long cleanerId, int queueCount, String orderTitle) {
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try {
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log.info("[下一任务通知] cleanerId={}, queueCount={}, title={}", cleanerId, queueCount, orderTitle);
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// 1. 语音播报：使用常量类格式化
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String voiceMessage = CleanNotificationConstants.VoiceHelper.formatNextTask(queueCount, orderTitle);
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playVoice(cleanerId, voiceMessage);
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// 2. 震动提醒：使用常量
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vibrate(cleanerId, CleanNotificationConstants.VibrationDuration.NORMAL);
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// 3. 发送站内信
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sendNotifyMessageToMember(cleanerId,
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CleanNotificationConstants.TemplateCode.NEXT_TASK,
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CleanNotificationConstants.NotifyParamsBuilder.nextTaskParams(queueCount, orderTitle));
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} catch (Exception e) {
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log.error("[下一任务通知] 发送失败: cleanerId={}", cleanerId, e);
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}
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}
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/**
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* 发送P0紧急任务插队通知
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*
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* @param cleanerId 保洁员ID
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* @param orderCode 工单编号
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*/
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@Async("ops-task-executor")
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public void sendPriorityUpgradeNotification(Long cleanerId, String orderCode) {
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try {
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log.warn("[P0紧急通知] cleanerId={}, orderCode={}", cleanerId, orderCode);
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// 1. 语音播报：使用常量类格式化
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String voiceMessage = CleanNotificationConstants.VoiceHelper.formatPriorityUpgrade(orderCode);
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playVoice(cleanerId, voiceMessage);
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// 2. 强烈震动提醒：使用常量
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vibrate(cleanerId, CleanNotificationConstants.VibrationDuration.STRONG);
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// 3. 发送站内信（高优先级）
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sendNotifyMessageToMember(cleanerId,
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CleanNotificationConstants.TemplateCode.PRIORITY_UPGRADE,
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CleanNotificationConstants.NotifyParamsBuilder.priorityUpgradeParams(orderCode, "P0紧急任务"));
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} catch (Exception e) {
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log.error("[P0紧急通知] 发送失败: cleanerId={}", cleanerId, e);
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}
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}
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/**
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* 发送任务恢复通知
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*
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* @param cleanerId 保洁员ID
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* @param areaName 区域名称
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*/
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@Async("ops-task-executor")
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public void sendTaskResumedNotification(Long cleanerId, String areaName) {
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try {
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log.info("[任务恢复通知] cleanerId={}, areaName={}", cleanerId, areaName);
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// 1. 语音播报：使用常量类格式化
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String voiceMessage = CleanNotificationConstants.VoiceHelper.formatTaskResumed(areaName);
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playVoice(cleanerId, voiceMessage);
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// 2. 震动提醒：使用常量
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vibrate(cleanerId, CleanNotificationConstants.VibrationDuration.NORMAL);
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// 3. 发送站内信
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sendNotifyMessageToMember(cleanerId,
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CleanNotificationConstants.TemplateCode.TASK_RESUMED,
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CleanNotificationConstants.NotifyParamsBuilder.taskResumedParams(areaName));
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} catch (Exception e) {
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log.error("[任务恢复通知] 发送失败: cleanerId={}", cleanerId, e);
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}
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}
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/**
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* 发送工单完成通知（通知巡检员验收）
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*
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* @param orderId 工单ID
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*/
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@Async("ops-task-executor")
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public void sendOrderCompletedNotification(Long orderId) {
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try {
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OpsOrderDO order = opsOrderMapper.selectById(orderId);
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if (order == null) {
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return;
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}
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log.info("[工单完成通知] orderId={}, orderCode={}, areaId={}",
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orderId, order.getOrderCode(), order.getAreaId());
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// TODO: 查询该区域的巡检员列表
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// List<Long> inspectorIds = inspectorService.listInspectorsByArea(order.getAreaId());
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// for (Long inspectorId : inspectorIds) {
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// // 发送站内信给巡检员
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// sendNotifyMessageToAdmin(inspectorId,
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// CleanNotificationConstants.TemplateCode.ORDER_COMPLETED,
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// CleanNotificationConstants.NotifyParamsBuilder.orderCompletedParams(
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// order.getOrderCode(), getAreaName(order.getAreaId()), order.getTitle()));
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// }
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} catch (Exception e) {
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log.error("[工单完成通知] 发送失败: orderId={}", orderId, e);
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}
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}
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// ==================== IoT 设备操作方法 ====================
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/**
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* 语音播报
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* <p>
|
||||
* 通过 RPC 调用 IoT 服务的设备控制接口
|
||||
*
|
||||
* @param cleanerId 保洁员ID
|
||||
* @param message 播报内容
|
||||
*/
|
||||
private void playVoice(Long cleanerId, String message) {
|
||||
try {
|
||||
// 获取保洁员关联的工牌设备ID
|
||||
Long deviceId = getBadgeDeviceId(cleanerId);
|
||||
if (deviceId == null) {
|
||||
log.warn("[语音播报] 保洁员无关联工牌设备: cleanerId={}", cleanerId);
|
||||
return;
|
||||
}
|
||||
|
||||
// 构建服务调用请求
|
||||
IotDeviceServiceInvokeReqDTO reqDTO = new IotDeviceServiceInvokeReqDTO();
|
||||
reqDTO.setDeviceId(deviceId);
|
||||
reqDTO.setIdentifier("playVoice");
|
||||
reqDTO.setParams(MapUtil.<String, Object>builder()
|
||||
.put("text", message)
|
||||
.put("volume", 80)
|
||||
.build());
|
||||
|
||||
// 调用 IoT 服务
|
||||
iotDeviceControlApi.invokeService(reqDTO);
|
||||
log.info("[语音播报] 调用成功: cleanerId={}, deviceId={}, message={}", cleanerId, deviceId, message);
|
||||
|
||||
} catch (Exception e) {
|
||||
log.error("[语音播报] 调用失败: cleanerId={}, message={}", cleanerId, message, e);
|
||||
}
|
||||
}
|
||||
|
||||
/**
|
||||
* 震动提醒
|
||||
* <p>
|
||||
* 通过 RPC 调用 IoT 服务的设备控制接口
|
||||
*
|
||||
* @param cleanerId 保洁员ID
|
||||
* @param durationMs 震动时长（毫秒）
|
||||
*/
|
||||
private void vibrate(Long cleanerId, int durationMs) {
|
||||
try {
|
||||
// 获取保洁员关联的工牌设备ID
|
||||
Long deviceId = getBadgeDeviceId(cleanerId);
|
||||
if (deviceId == null) {
|
||||
log.warn("[震动提醒] 保洁员无关联工牌设备: cleanerId={}", cleanerId);
|
||||
return;
|
||||
}
|
||||
|
||||
// 构建服务调用请求
|
||||
IotDeviceServiceInvokeReqDTO reqDTO = new IotDeviceServiceInvokeReqDTO();
|
||||
reqDTO.setDeviceId(deviceId);
|
||||
reqDTO.setIdentifier("vibrate");
|
||||
reqDTO.setParams(MapUtil.<String, Object>builder()
|
||||
.put("duration", durationMs)
|
||||
.put("intensity", 50)
|
||||
.build());
|
||||
|
||||
// 调用 IoT 服务
|
||||
iotDeviceControlApi.invokeService(reqDTO);
|
||||
log.info("[震动提醒] 调用成功: cleanerId={}, deviceId={}, durationMs={}", cleanerId, deviceId, durationMs);
|
||||
|
||||
} catch (Exception e) {
|
||||
log.error("[震动提醒] 调用失败: cleanerId={}, durationMs={}", cleanerId, durationMs, e);
|
||||
}
|
||||
}
|
||||
|
||||
/**
|
||||
* 获取保洁员关联的工牌设备ID
|
||||
* <p>
|
||||
* TODO: 需要根据实际业务逻辑实现
|
||||
* - 方案1：在保洁员表维护关联的设备ID
|
||||
* - 方案2：通过用户ID查询设备表（设备表有userId字段）
|
||||
* - 方案3：通过中间表维护保洁员与设备的关系
|
||||
*
|
||||
* @param cleanerId 保洁员ID
|
||||
* @return 工牌设备ID，无关联返回null
|
||||
*/
|
||||
private Long getBadgeDeviceId(Long cleanerId) {
|
||||
// TODO: 实现获取保洁员关联的工牌设备ID
|
||||
// 当前返回null，实际使用时需要实现具体逻辑
|
||||
// 示例：
|
||||
// OpsCleanerDeviceDO device = cleanerDeviceMapper.selectByCleanerId(cleanerId);
|
||||
// return device != null ? device.getDeviceId() : null;
|
||||
|
||||
log.debug("[getBadgeDeviceId] 查询保洁员设备: cleanerId={}", cleanerId);
|
||||
return null;
|
||||
}
|
||||
|
||||
// ==================== 站内信发送方法 ====================
|
||||
|
||||
/**
|
||||
* 发送站内信给 Member 用户（保洁员）
|
||||
*
|
||||
* @param userId 用户ID
|
||||
* @param templateCode 模板代码
|
||||
* @param templateParams 模板参数
|
||||
*/
|
||||
private void sendNotifyMessageToMember(Long userId, String templateCode,
|
||||
java.util.Map<String, Object> templateParams) {
|
||||
try {
|
||||
NotifySendSingleToUserReqDTO reqDTO = new NotifySendSingleToUserReqDTO();
|
||||
reqDTO.setUserId(userId);
|
||||
reqDTO.setTemplateCode(templateCode);
|
||||
reqDTO.setTemplateParams(templateParams);
|
||||
|
||||
notifyMessageSendApi.sendSingleMessageToMember(reqDTO);
|
||||
log.info("[站内信发送成功] userId={}, templateCode={}", userId, templateCode);
|
||||
|
||||
} catch (Exception e) {
|
||||
log.error("[站内信发送失败] userId={}, templateCode={}", userId, templateCode, e);
|
||||
}
|
||||
}
|
||||
|
||||
/**
|
||||
* 发送站内信给 Admin 用户（巡检员）
|
||||
*
|
||||
* @param userId 用户ID
|
||||
* @param templateCode 模板代码
|
||||
* @param templateParams 模板参数
|
||||
*/
|
||||
private void sendNotifyMessageToAdmin(Long userId, String templateCode,
|
||||
java.util.Map<String, Object> templateParams) {
|
||||
try {
|
||||
NotifySendSingleToUserReqDTO reqDTO = new NotifySendSingleToUserReqDTO();
|
||||
reqDTO.setUserId(userId);
|
||||
reqDTO.setTemplateCode(templateCode);
|
||||
reqDTO.setTemplateParams(templateParams);
|
||||
|
||||
notifyMessageSendApi.sendSingleMessageToAdmin(reqDTO);
|
||||
log.info("[站内信发送成功] userId={}, templateCode={}", userId, templateCode);
|
||||
|
||||
} catch (Exception e) {
|
||||
log.error("[站内信发送失败] userId={}, templateCode={}", userId, templateCode, e);
|
||||
}
|
||||
}
|
||||
|
||||
// ==================== 辅助方法 ====================
|
||||
|
||||
/**
|
||||
* 获取区域名称
|
||||
*/
|
||||
private String getAreaName(Long areaId) {
|
||||
// TODO: 从区域服务获取区域名称
|
||||
return "某区域";
|
||||
}
|
||||
|
||||
/**
|
||||
* 记录暂停开始时间
|
||||
*/
|
||||
private void recordPauseStartTime(Long orderId) {
|
||||
OpsOrderCleanExtDO updateObj = new OpsOrderCleanExtDO();
|
||||
updateObj.setOpsOrderId(orderId);
|
||||
updateObj.setPauseStartTime(LocalDateTime.now());
|
||||
cleanExtMapper.insertOnDuplicateKeyUpdate(updateObj);
|
||||
}
|
||||
}
|
||||
Reference in New Issue
Block a user