diff --git a/viewsh-module-iot/viewsh-module-iot-server/src/main/java/com/viewsh/module/iot/service/rule/clean/CleanRuleProcessorManager.java b/viewsh-module-iot/viewsh-module-iot-server/src/main/java/com/viewsh/module/iot/service/rule/clean/CleanRuleProcessorManager.java
index 74b1ace..b46274f 100644
--- a/viewsh-module-iot/viewsh-module-iot-server/src/main/java/com/viewsh/module/iot/service/rule/clean/CleanRuleProcessorManager.java
+++ b/viewsh-module-iot/viewsh-module-iot-server/src/main/java/com/viewsh/module/iot/service/rule/clean/CleanRuleProcessorManager.java
@@ -70,6 +70,13 @@ public class CleanRuleProcessorManager {
             // 属性上报：直接遍历 key-value
             data.forEach((identifier, value) ->
                     processDataSafely(deviceId, identifier, value));
+
+            // 4. 蓝牙信号缺失补偿：当设备上报了属性但不含 bluetoothDevices 时，
+            // 主动注入一次 null 调用，使 BeaconDetectionRuleProcessor 能写入 -999（信号缺失），
+            // 避免退出检测窗口因无数据而停滞
+            if (!data.containsKey("bluetoothDevices")) {
+                beaconDetectionRuleProcessor.processPropertyChange(deviceId, "bluetoothDevices", null);
+            }
         }
     }
 
diff --git a/viewsh-module-iot/viewsh-module-iot-server/src/main/java/com/viewsh/module/iot/service/rule/clean/processor/BeaconDetectionRuleProcessor.java b/viewsh-module-iot/viewsh-module-iot-server/src/main/java/com/viewsh/module/iot/service/rule/clean/processor/BeaconDetectionRuleProcessor.java
index 18ebcbf..04286bb 100644
--- a/viewsh-module-iot/viewsh-module-iot-server/src/main/java/com/viewsh/module/iot/service/rule/clean/processor/BeaconDetectionRuleProcessor.java
+++ b/viewsh-module-iot/viewsh-module-iot-server/src/main/java/com/viewsh/module/iot/service/rule/clean/processor/BeaconDetectionRuleProcessor.java
@@ -226,12 +226,7 @@ public class BeaconDetectionRuleProcessor {
             // 首次丢失
             signalLossRedisDAO.recordFirstLoss(deviceId, areaId, System.currentTimeMillis());
 
-            // 2. 发送警告
-            publishTtsEvent(deviceId, "你已离开当前区域，" +
-                    (exitConfig.getLossTimeoutMinutes() > 0 ? exitConfig.getLossTimeoutMinutes() + "分钟内工单将自动结算"
-                            : "工单将自动结算"));
-
-            // 3. 发布审���日志
+            // 2. 发布审计日志
             Map<String, Object> data = new HashMap<>();
             data.put("firstLossTime", System.currentTimeMillis());
             data.put("rssi", window.isEmpty() ? -999 : window.get(window.size() - 1));
diff --git a/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/integration/listener/CleanOrderEventListener.java b/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/integration/listener/CleanOrderEventListener.java
index 6ee3aaa..1d4f9c4 100644
--- a/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/integration/listener/CleanOrderEventListener.java
+++ b/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/integration/listener/CleanOrderEventListener.java
@@ -242,18 +242,8 @@ public class CleanOrderEventListener {
         }
 
         if (deviceId != null) {
-            try {
-                // 获取等待中的任务列表 - 从 MySQL 读取确保包含刚入队的任务
-                var waitingTasks = orderQueueService.getWaitingTasksByUserIdFromDb(deviceId);
-                int queueCount = waitingTasks != null ? waitingTasks.size() : 0;
-
-                // 发送待办增加通知
-                sendQueuedOrderNotification(deviceId, queueCount, orderId);
-
-                log.info("[CleanOrderEventListener] 入队语音播报已发送: deviceId={}, queueCount={}", deviceId, queueCount);
-            } catch (Exception e) {
-                log.warn("[CleanOrderEventListener] 播报入队语音失败: deviceId={}, orderId={}", deviceId, orderId);
-            }
+            // TODO 入队语音播报暂时关闭，后续按需开启
+            log.info("[CleanOrderEventListener] 工单入队: deviceId={}, orderId={}", deviceId, orderId);
         }
     }
 
diff --git a/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/service/voice/TtsQueueConsumer.java b/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/service/voice/TtsQueueConsumer.java
index bf685a1..755c834 100644
--- a/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/service/voice/TtsQueueConsumer.java
+++ b/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/service/voice/TtsQueueConsumer.java
@@ -8,6 +8,7 @@ import com.viewsh.module.ops.infrastructure.log.enumeration.EventLevel;
 import com.viewsh.module.ops.infrastructure.log.recorder.EventLogRecord;
 import com.viewsh.module.ops.infrastructure.log.recorder.EventLogRecorder;
 import cn.hutool.core.map.MapUtil;
+import com.viewsh.framework.tenant.core.context.TenantContextHolder;
 import jakarta.annotation.PreDestroy;
 import jakarta.annotation.Resource;
 import lombok.extern.slf4j.Slf4j;
@@ -185,6 +186,17 @@ public class TtsQueueConsumer {
                 return false;
             }
 
+            // 多租户过滤：@TenantJob 会为每个租户执行一次，但 TTS 队列是全局的（非租户隔离）。
+            // 只有消息所属租户才应处理，避免同一消息被不同租户重复播报。
+            Long currentTenantId = TenantContextHolder.getTenantId();
+            if (message.getTenantId() != null && currentTenantId != null
+                    && !message.getTenantId().equals(currentTenantId)) {
+                // 不是当前租户的消息，放回队列头部，释放锁让正确的租户处理
+                redisTemplate.opsForList().leftPush(queueKey, messageObj);
+                redisTemplate.delete(lockKey);
+                return false;
+            }
+
             // 检查消息是否过期
             if (message.isExpired()) {
                 log.info("[TTS队列] 消息已过期: deviceId={}, text={}",
@@ -301,8 +313,8 @@ public class TtsQueueConsumer {
 
             iotDeviceControlApi.invokeService(reqDTO);
 
-            // 记录日志
-            if (message.getOrderId() != null) {
+            // 记录日志（循环消息只在启动时记录一次，重复播报不再写日志）
+            if (message.getOrderId() != null && !message.isLoopable()) {
                 eventLogRecorder.info("clean", EventDomain.DEVICE, "TTS_SENT",
                         "语音播报: " + message.getText(), message.getOrderId(), message.getDeviceId(), null);
             }
diff --git a/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/service/voice/TtsQueueMessage.java b/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/service/voice/TtsQueueMessage.java
index 3d19f89..dd14174 100644
--- a/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/service/voice/TtsQueueMessage.java
+++ b/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/service/voice/TtsQueueMessage.java
@@ -5,6 +5,8 @@ import lombok.Builder;
 import lombok.Data;
 import lombok.NoArgsConstructor;
 
+import com.viewsh.framework.tenant.core.context.TenantContextHolder;
+
 import java.io.Serializable;
 
 /**
@@ -93,6 +95,11 @@ public class TtsQueueMessage implements Serializable {
      */
     private Boolean loopable;
 
+    /**
+     * 租户ID（用于多租户 Job 场景下匹配正确的租户上下文）
+     */
+    private Long tenantId;
+
     /**
      * 创建按序消息（FIFO，rightPush 追加到尾部）
      * <p>
@@ -109,6 +116,7 @@ public class TtsQueueMessage implements Serializable {
                 .createTime(System.currentTimeMillis())
                 .retryCount(0)
                 .maxRetry(2)
+                .tenantId(TenantContextHolder.getTenantId())
                 .build();
     }
 
@@ -128,6 +136,7 @@ public class TtsQueueMessage implements Serializable {
                 .createTime(System.currentTimeMillis())
                 .retryCount(0)
                 .maxRetry(3)
+                .tenantId(TenantContextHolder.getTenantId())
                 .build();
     }
 
@@ -148,6 +157,7 @@ public class TtsQueueMessage implements Serializable {
                 .retryCount(0)
                 .maxRetry(2)
                 .loopable(true)
+                .tenantId(TenantContextHolder.getTenantId())
                 .build();
     }
 
diff --git a/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/service/voice/VoiceBroadcastService.java b/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/service/voice/VoiceBroadcastService.java
index 02dbe75..751d484 100644
--- a/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/service/voice/VoiceBroadcastService.java
+++ b/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/service/voice/VoiceBroadcastService.java
@@ -121,6 +121,10 @@ public class VoiceBroadcastService {
             ttsQueueConsumer.startLoop(deviceId, orderId);
             // 入队循环消息
             enqueueOrFallback(TtsQueueMessage.loopMessage(deviceId, text, orderId));
+            // 记录一次循环开始日志（后续重复播报不再写日志）
+            if (orderId != null) {
+                recordLog(deviceId, text, orderId, true, null);
+            }
         } else {
             broadcastDirect(deviceId, text, TtsQueueMessage.TTS_FLAG_URGENT, orderId);
         }