diff --git a/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/integration/consumer/CleanOrderAuditEventHandler.java b/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/integration/consumer/CleanOrderAuditEventHandler.java
index 6daf7a6..8c696e8 100644
--- a/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/integration/consumer/CleanOrderAuditEventHandler.java
+++ b/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/integration/consumer/CleanOrderAuditEventHandler.java
@@ -7,6 +7,7 @@ import com.viewsh.module.ops.dal.mysql.workorder.OpsOrderMapper;
 import com.viewsh.module.ops.enums.WorkOrderStatusEnum;
 import com.viewsh.module.ops.environment.constants.CleanNotificationConstants;
 import com.viewsh.module.ops.environment.integration.dto.CleanOrderAuditEventDTO;
+import com.viewsh.module.ops.environment.service.voice.TtsQueueMessage;
 import com.viewsh.module.ops.environment.service.voice.VoiceBroadcastService;
 import com.viewsh.module.ops.infrastructure.log.enumeration.EventDomain;
 import com.viewsh.module.ops.infrastructure.log.enumeration.EventLevel;
@@ -163,6 +164,9 @@ public class CleanOrderAuditEventHandler implements RocketMQListener<String> {
 
     /**
      * 处理查询事件 (IOT_BUTTON_QUERY)
+     * <p>
+     * 查询事件仅播报当前工单地点信息，不涉及循环播报停止和状态流转。
+     * 循环播报的停止由确认路径（CleanOrderEventListener.handleConfirmed）负责。
      */
     private void handleQueryEvent(CleanOrderAuditEventDTO event) {
         log.info("[CleanOrderAuditEventHandler] Handling query event: eventId={}", event.getEventId());
@@ -196,20 +200,21 @@ public class CleanOrderAuditEventHandler implements RocketMQListener<String> {
         // 3. 构建 TTS 文本（使用统一模板构建器）
         String ttsText = CleanNotificationConstants.VoiceBuilder.buildQuery(currentAreaName, pendingCount.intValue());
 
-        // 4. 下发 TTS
+        // 4. 直接下发 TTS（按键响应需立即播报，不走队列）
         Long orderId = currentOrder != null ? currentOrder.getId() : null;
         sendTts(deviceId, ttsText, orderId);
     }
 
     /**
-     * 下发 TTS 语音播报
+     * 下发 TTS 语音播报（直接发送，不走队列，按键响应需立即播报）
      */
     private void sendTts(Long deviceId, String text, Long orderId) {
         try {
-            voiceBroadcastService.broadcastInOrder(deviceId, text, orderId);
-            log.info("[CleanOrderAuditEventHandler] TTS 下发成功: deviceId={}, text={}", deviceId, text);
+            voiceBroadcastService.broadcastDirect(deviceId, text,
+                    TtsQueueMessage.TTS_FLAG_URGENT, orderId);
+            log.info("[CleanOrderAuditEventHandler] TTS 直接下发成功: deviceId={}, text={}", deviceId, text);
         } catch (Exception e) {
-            log.error("[CleanOrderAuditEventHandler] TTS 下发异常: deviceId={}", deviceId, e);
+            log.error("[CleanOrderAuditEventHandler] TTS 直接下发异常: deviceId={}", deviceId, e);
         }
     }
 
diff --git a/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/integration/listener/CleanOrderEventListener.java b/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/integration/listener/CleanOrderEventListener.java
index 19b3815..6ee3aaa 100644
--- a/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/integration/listener/CleanOrderEventListener.java
+++ b/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/integration/listener/CleanOrderEventListener.java
@@ -15,6 +15,7 @@ import com.viewsh.module.ops.environment.dal.dataobject.workorder.OpsOrderCleanE
 import com.viewsh.module.ops.environment.dal.mysql.workorder.OpsOrderCleanExtMapper;
 import com.viewsh.module.ops.environment.dal.redis.TrafficActiveOrderRedisDAO;
 import com.viewsh.module.ops.environment.service.cleanorder.CleanOrderService;
+import com.viewsh.module.ops.environment.service.voice.TtsQueueMessage;
 import com.viewsh.module.ops.environment.service.voice.VoiceBroadcastService;
 import com.viewsh.module.ops.infrastructure.log.enumeration.EventDomain;
 import com.viewsh.module.ops.infrastructure.log.recorder.EventLogRecord;
@@ -276,13 +277,14 @@ public class CleanOrderEventListener {
             // 1. 停止循环播报
             voiceBroadcastService.stopLoop(deviceId);
 
-            // 2. 播报地点信息
+            // 2. 直接播报地点信息（不走队列，按键响应需立即播报）
             OpsOrderDO order = opsOrderMapper.selectById(orderId);
             String areaName = CleanNotificationConstants.VoiceBuilder.getAreaName(
                     order != null ? order.getLocation() : null);
             String locationMessage = String.format(
                     CleanNotificationConstants.VoiceTemplate.QUERY_HAS_ORDER, areaName);
-            playVoice(deviceId, locationMessage, orderId);
+            voiceBroadcastService.broadcastDirect(deviceId, locationMessage,
+                    TtsQueueMessage.TTS_FLAG_URGENT, orderId);
         }
 
         log.info("[CleanOrderEventListener] 工单已确认: orderId={}, deviceId={}", orderId, deviceId);
@@ -434,10 +436,12 @@ public class CleanOrderEventListener {
         updateExt.setCompletedTime(LocalDateTime.now());
         cleanExtMapper.insertOnDuplicateKeyUpdate(updateExt);
 
-        // 2. 停止循环播报 + 语音播报通知保洁员工单已取消（取消是异常情况，需要通知）
+        // 2. 停止循环播报 + 直接播报通知保洁员工单已取消（取消是异常情况，需要通知）
         if (deviceId != null) {
             voiceBroadcastService.stopLoop(deviceId);
-            playVoice(deviceId, CleanNotificationConstants.VoiceTemplate.ORDER_CANCELLED, orderId);
+            voiceBroadcastService.broadcastDirect(deviceId,
+                    CleanNotificationConstants.VoiceTemplate.ORDER_CANCELLED,
+                    TtsQueueMessage.TTS_FLAG_URGENT, orderId);
         }
 
         // 3. 自动调度下一个等待任务（如果有 assignee）
diff --git a/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/service/voice/TtsQueueConsumer.java b/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/service/voice/TtsQueueConsumer.java
index e4c65af..bf685a1 100644
--- a/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/service/voice/TtsQueueConsumer.java
+++ b/viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/service/voice/TtsQueueConsumer.java
@@ -51,7 +51,7 @@ public class TtsQueueConsumer {
     @Value("${ops.tts.queue.enabled:true}")
     private boolean queueEnabled;
 
-    @Value("${ops.tts.queue.interval-ms:6000}")
+    @Value("${ops.tts.queue.interval-ms:3000}")
     private long broadcastIntervalMs;
 
     @Value("${ops.tts.queue.max-queue-size:50}")
@@ -376,6 +376,9 @@ public class TtsQueueConsumer {
     public void stopLoop(Long deviceId) {
         String loopKey = LOOP_KEY_PREFIX + deviceId;
         Boolean deleted = redisTemplate.delete(loopKey);
+        // 清除播报间隔锁，使后续播报（如地点播报）可以立即发送
+        String lockKey = LOCK_KEY_PREFIX + deviceId;
+        redisTemplate.delete(lockKey);
         // 从队列中移除循环消息，保留非循环消息（如取消播报、待办播报等）
         int removed = removeLoopMessages(deviceId);
         log.info("[TTS队列] 停止循环播报: deviceId={}, loopKeyDeleted={}, removedMessages={}", deviceId, deleted, removed);