chore: 【ops】派单策略逻辑编写（暂时预留、后期设计接入）
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package com.viewsh.module.ops.core.dispatch;
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import lombok.AllArgsConstructor;
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import lombok.Builder;
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import lombok.Data;
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import lombok.NoArgsConstructor;
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/**
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* 派单推荐结果
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* 包含推荐的执行人员及推荐理由
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*
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* @author lzh
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*/
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@Data
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@Builder
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@NoArgsConstructor
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@AllArgsConstructor
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public class AssigneeRecommendation {
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/**
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* 推荐的执行人员ID
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*/
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private Long assigneeId;
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/**
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* 执行人员姓名
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*/
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private String assigneeName;
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/**
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* 匹配分数（0-100）
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* 分数越高表示越匹配
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*/
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private Integer score;
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/**
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* 推荐理由
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* 例如："同区域、电量充足、当前空闲"
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*/
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private String reason;
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/**
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* 创建空推荐结果（表示没有合适的人员）
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*/
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public static AssigneeRecommendation none() {
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return new AssigneeRecommendation(null, null, 0, "无可用人员");
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}
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/**
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* 创建推荐结果
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*/
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public static AssigneeRecommendation of(Long assigneeId, String assigneeName, Integer score, String reason) {
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return new AssigneeRecommendation(assigneeId, assigneeName, score, reason);
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}
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/**
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* 是否有推荐结果
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*/
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public boolean hasRecommendation() {
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return assigneeId != null;
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}
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}
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@@ -0,0 +1,127 @@
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package com.viewsh.module.ops.core.dispatch;
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import com.viewsh.module.ops.enums.PriorityEnum;
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import lombok.Builder;
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import lombok.Data;
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import java.util.Map;
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import java.util.Set;
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/**
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* 派单上下文
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* 封装派单决策所需的所有信息
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*
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* @author lzh
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*/
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@Data
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@Builder
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public class DispatchContext {
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/**
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* 业务类型（CLEAN、REPAIR、SECURITY等）
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*/
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private String businessType;
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/**
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* 工单ID
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*/
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private Long orderId;
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/**
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* 区域ID
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*/
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private Long areaId;
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/**
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* 优先级
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*/
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private PriorityEnum priority;
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/**
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* 技能要求（可选）
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* Key: 技能类型, Value: 技能等级
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*/
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private Map<String, Integer> skillRequirements;
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/**
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* 排除的执行人员ID列表（可选）
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* 例如：已分配过该工单的人员
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*/
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private Set<Long> excludedAssigneeIds;
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/**
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* 首选执行人员ID（可选）
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* 例如：指定的保洁员
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*/
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private Long preferredAssigneeId;
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/**
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* 扩展参数（可选）
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* 用于传递业务特定的参数
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*/
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private Map<String, Object> extraParams;
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/**
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* 创建保洁派单上下文
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*/
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public static DispatchContext forCleaner(Long orderId, Long areaId, PriorityEnum priority) {
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return DispatchContext.builder()
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.businessType("CLEAN")
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.orderId(orderId)
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.areaId(areaId)
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.priority(priority)
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.build();
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}
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/**
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* 创建安保派单上下文
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*/
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public static DispatchContext forSecurity(Long orderId, Long areaId, PriorityEnum priority) {
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return DispatchContext.builder()
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.businessType("SECURITY")
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.orderId(orderId)
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.areaId(areaId)
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.priority(priority)
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.build();
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}
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/**
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* 创建维修派单上下文
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*/
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public static DispatchContext forRepair(Long orderId, Long areaId, PriorityEnum priority) {
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return DispatchContext.builder()
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.businessType("REPAIR")
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.orderId(orderId)
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.areaId(areaId)
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.priority(priority)
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.build();
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}
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/**
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* 获取扩展参数
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*/
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@SuppressWarnings("unchecked")
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public <T> T getExtraParam(String key, Class<T> type) {
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if (extraParams == null) {
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return null;
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}
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Object value = extraParams.get(key);
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if (value == null) {
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return null;
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}
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if (type.isInstance(value)) {
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return (T) value;
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}
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return null;
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}
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/**
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* 添加扩展参数
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*/
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public void addExtraParam(String key, Object value) {
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if (this.extraParams == null) {
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this.extraParams = new java.util.HashMap<>();
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}
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this.extraParams.put(key, value);
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}
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}
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@@ -0,0 +1,80 @@
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package com.viewsh.module.ops.core.dispatch;
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import java.util.List;
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/**
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* 派单引擎 - 纯决策层
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* <p>
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* 职责：
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* 1. 根据策略推荐最合适的执行人员
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* 2. 不涉及状态管理（队列状态、工单状态由各自服务管理）
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* 3. 不涉及设备通知（由通知服务处理）
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* <p>
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* 设计原则：
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* - 单一职责：只负责派单决策
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* - 开闭原则：通过策略模式支持扩展
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* - 依赖倒置：业务层依赖接口而非实现
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*
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* @author lzh
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*/
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public interface DispatchEngine {
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/**
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* 推荐执行人员（核心方法）
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* <p>
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* 根据派单上下文（区域、优先级、技能要求等）推荐最合适的执行人员
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*
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* @param context 派单上下文
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* @return 推荐结果，如果没有合适的返回 AssigneeRecommendation.none()
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*/
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AssigneeRecommendation recommendAssignee(DispatchContext context);
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/**
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* 批量推荐执行人员
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* <p>
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* 用于场景：需要从多个候选人中选择最优人员，或需要备用人员
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*
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* @param context 派单上下文
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* @param limit 返回结果数量限制
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* @return 推荐结果列表，按匹配分数降序排序
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*/
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List<AssigneeRecommendation> recommendAssignees(DispatchContext context, int limit);
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/**
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* 评估是否可以打断当前任务
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* <p>
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* 用于P0紧急任务插队场景：判断是否可以打断当前执行人员正在执行的任务
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*
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* @param currentAssigneeId 当前执行任务的执行人员ID
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* @param urgentContext 紧急任务的派单上下文
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* @return 打断决策结果
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*/
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InterruptDecision evaluateInterrupt(Long currentAssigneeId, DispatchContext urgentContext);
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/**
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* 注册派单策略
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* <p>
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* 各业务线（保洁、安保、维修等）实现自己的派单策略，注册到引擎中
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*
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* @param strategy 派单策略实现
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*/
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void registerStrategy(DispatchStrategy strategy);
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/**
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* 注册业务类型与策略的映射
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* <p>
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* 建立业务类型（CLEAN/REPAIR/SECURITY）与策略名称的映射关系
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*
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* @param businessType 业务类型
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* @param strategyName 策略名称
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*/
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void registerBusinessTypeStrategy(String businessType, String strategyName);
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/**
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* 根据业务类型获取策略
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*
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* @param businessType 业务类型
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* @return 派单策略，如果没有找到返回null
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*/
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DispatchStrategy getStrategyByBusinessType(String businessType);
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}
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@@ -0,0 +1,251 @@
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package com.viewsh.module.ops.core.dispatch;
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import com.viewsh.module.ops.enums.PriorityEnum;
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import jakarta.annotation.PostConstruct;
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import lombok.extern.slf4j.Slf4j;
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import org.springframework.stereotype.Service;
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import java.util.ArrayList;
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import java.util.Collections;
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import java.util.List;
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import java.util.Map;
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import java.util.concurrent.ConcurrentHashMap;
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/**
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* 派单引擎实现
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* <p>
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* 职责：
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* 1. 管理派单策略的注册和查找
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* 2. 根据业务类型路由到对应的策略
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* 3. 提供统一的派单决策接口
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* <p>
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* 注意：
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* - 这是纯决策层，不涉及任何状态管理
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* - 队列状态、工单状态由各自服务管理
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* - 设备通知由通知服务处理
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*
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* @author lzh
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*/
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@Slf4j
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@Service
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public class DispatchEngineImpl implements DispatchEngine {
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/**
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* 派单策略注册表
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* Key: 策略名称
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* Value: 策略实现
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*/
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private final Map<String, DispatchStrategy> strategyRegistry = new ConcurrentHashMap<>();
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/**
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* 业务类型与策略的映射
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* Key: 业务类型（CLEAN、REPAIR、SECURITY）
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* Value: 策略名称
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*/
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private final Map<String, String> businessTypeStrategyMap = new ConcurrentHashMap<>();
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@PostConstruct
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public void init() {
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log.info("派单引擎已初始化，等待策略注册...");
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}
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// ========== 策略管理 ==========
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@Override
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public void registerStrategy(DispatchStrategy strategy) {
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if (strategy == null) {
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log.warn("尝试注册空策略，已忽略");
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return;
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}
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String strategyName = strategy.getName();
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String businessType = strategy.getSupportedBusinessType();
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strategyRegistry.put(strategyName, strategy);
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// 自动注册业务类型映射
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if (businessType != null && !businessType.isEmpty()) {
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businessTypeStrategyMap.put(businessType, strategyName);
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}
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log.info("派单策略已注册: strategyName={}, businessType={}",
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strategyName, businessType);
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}
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@Override
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public void registerBusinessTypeStrategy(String businessType, String strategyName) {
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if (businessType == null || businessType.isEmpty()) {
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log.warn("业务类型为空，忽略注册");
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return;
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}
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if (!strategyRegistry.containsKey(strategyName)) {
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log.warn("策略不存在，无法注册映射: businessType={}, strategyName={}",
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businessType, strategyName);
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return;
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}
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businessTypeStrategyMap.put(businessType, strategyName);
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log.info("业务类型策略映射已注册: businessType={}, strategyName={}",
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businessType, strategyName);
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}
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@Override
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public DispatchStrategy getStrategyByBusinessType(String businessType) {
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if (businessType == null || businessType.isEmpty()) {
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return null;
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}
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String strategyName = businessTypeStrategyMap.get(businessType);
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if (strategyName == null) {
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log.debug("未找到业务类型对应的策略: businessType={}", businessType);
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return null;
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}
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DispatchStrategy strategy = strategyRegistry.get(strategyName);
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if (strategy == null) {
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log.warn("策略不存在: strategyName={}", strategyName);
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}
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return strategy;
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}
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// ========== 派单决策方法 ==========
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@Override
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public AssigneeRecommendation recommendAssignee(DispatchContext context) {
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if (context == null) {
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log.warn("派单上下文为空，无法推荐人员");
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return AssigneeRecommendation.none();
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}
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String businessType = context.getBusinessType();
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DispatchStrategy strategy = getStrategyByBusinessType(businessType);
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if (strategy == null) {
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log.warn("未找到业务类型对应的派单策略: businessType={}, orderId={}",
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businessType, context.getOrderId());
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return AssigneeRecommendation.none();
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}
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try {
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AssigneeRecommendation recommendation = strategy.recommendAssignee(context);
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if (recommendation != null && recommendation.hasRecommendation()) {
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log.info("派单推荐成功: orderId={}, businessType={}, assigneeId={}, score={}, reason={}",
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context.getOrderId(), businessType,
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recommendation.getAssigneeId(),
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recommendation.getScore(),
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recommendation.getReason());
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} else {
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log.info("派单推荐无合适人员: orderId={}, businessType={}",
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context.getOrderId(), businessType);
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}
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return recommendation;
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} catch (Exception e) {
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log.error("派单推荐异常: orderId={}, businessType={}",
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context.getOrderId(), businessType, e);
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return AssigneeRecommendation.none();
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}
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}
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@Override
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public List<AssigneeRecommendation> recommendAssignees(DispatchContext context, int limit) {
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if (context == null) {
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log.warn("派单上下文为空，无法推荐人员");
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return Collections.emptyList();
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}
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String businessType = context.getBusinessType();
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DispatchStrategy strategy = getStrategyByBusinessType(businessType);
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if (strategy == null) {
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log.warn("未找到业务类型对应的派单策略: businessType={}, orderId={}",
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businessType, context.getOrderId());
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return Collections.emptyList();
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}
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try {
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List<AssigneeRecommendation> recommendations = strategy.recommendAssignees(context, limit);
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log.info("批量派单推荐完成: orderId={}, businessType={}, count={}",
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context.getOrderId(), businessType,
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recommendations != null ? recommendations.size() : 0);
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return recommendations != null ? recommendations : Collections.emptyList();
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} catch (Exception e) {
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log.error("批量派单推荐异常: orderId={}, businessType={}",
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context.getOrderId(), businessType, e);
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return Collections.emptyList();
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}
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}
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@Override
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public InterruptDecision evaluateInterrupt(Long currentAssigneeId, DispatchContext urgentContext) {
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if (currentAssigneeId == null) {
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log.warn("当前执行人员ID为空，无法评估打断");
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return InterruptDecision.deny("当前执行人员ID为空", "请检查参数");
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}
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if (urgentContext == null) {
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log.warn("紧急任务上下文为空，无法评估打断");
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return InterruptDecision.deny("紧急任务上下文为空", "请检查参数");
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}
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String businessType = urgentContext.getBusinessType();
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DispatchStrategy strategy = getStrategyByBusinessType(businessType);
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if (strategy == null) {
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// 使用默认打断规则
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InterruptDecision decision = defaultInterruptDecision(urgentContext);
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log.info("使用默认打断规则: currentAssigneeId={}, urgentOrderId={}, canInterrupt={}",
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currentAssigneeId, urgentContext.getOrderId(), decision.canInterrupt());
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return decision;
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}
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try {
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InterruptDecision decision = strategy.evaluateInterrupt(
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currentAssigneeId,
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||||
null, // currentOrderId 可选
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urgentContext
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||||
);
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log.info("打断评估完成: currentAssigneeId={}, urgentOrderId={}, canInterrupt={}, reason={}",
|
||||
currentAssigneeId, urgentContext.getOrderId(),
|
||||
decision.canInterrupt(), decision.getReason());
|
||||
|
||||
return decision;
|
||||
} catch (Exception e) {
|
||||
log.error("打断评估异常: currentAssigneeId={}, urgentOrderId={}",
|
||||
currentAssigneeId, urgentContext.getOrderId(), e);
|
||||
return InterruptDecision.deny("评估异常", "使用默认处理");
|
||||
}
|
||||
}
|
||||
|
||||
/**
|
||||
* 默认打断决策
|
||||
* P0任务可以打断任何非P0任务
|
||||
*/
|
||||
private InterruptDecision defaultInterruptDecision(DispatchContext urgentContext) {
|
||||
if (urgentContext.getPriority() != null && urgentContext.getPriority().isUrgent()) {
|
||||
return InterruptDecision.allowByDefault();
|
||||
}
|
||||
return InterruptDecision.deny(
|
||||
"紧急任务优先级不足",
|
||||
"建议等待当前任务完成"
|
||||
);
|
||||
}
|
||||
|
||||
// ========== 查询方法 ==========
|
||||
|
||||
/**
|
||||
* 获取所有已注册的策略
|
||||
*/
|
||||
public List<DispatchStrategy> getAllStrategies() {
|
||||
return new ArrayList<>(strategyRegistry.values());
|
||||
}
|
||||
|
||||
/**
|
||||
* 获取所有业务类型与策略的映射
|
||||
*/
|
||||
public Map<String, String> getAllBusinessTypeMappings() {
|
||||
return new java.util.HashMap<>(businessTypeStrategyMap);
|
||||
}
|
||||
}
|
||||
@@ -0,0 +1,85 @@
|
||||
package com.viewsh.module.ops.core.dispatch;
|
||||
|
||||
import java.util.List;
|
||||
|
||||
/**
|
||||
* 派单策略接口
|
||||
* <p>
|
||||
* 各业务模块（保洁、安保、工程等）需要实现此接口，定义自己的派单逻辑
|
||||
* <p>
|
||||
* 职责：
|
||||
* 1. 根据派单上下文推荐合适的执行人员
|
||||
* 2. 判断是否可以打断当前任务
|
||||
*
|
||||
* @author lzh
|
||||
*/
|
||||
public interface DispatchStrategy {
|
||||
|
||||
/**
|
||||
* 策略名称
|
||||
* <p>
|
||||
* 如：cleaner_area_priority, security_skill_match
|
||||
* 命名规范：{业务类型}_{策略描述}
|
||||
*
|
||||
* @return 策略名称
|
||||
*/
|
||||
String getName();
|
||||
|
||||
/**
|
||||
* 支持的业务类型
|
||||
* <p>
|
||||
* 如：CLEAN、REPAIR、SECURITY
|
||||
*
|
||||
* @return 业务类型
|
||||
*/
|
||||
String getSupportedBusinessType();
|
||||
|
||||
/**
|
||||
* 执行派单策略，推荐执行人员
|
||||
* <p>
|
||||
* 根据派单上下文（区域、优先级、技能要求等）推荐最合适的执行人员
|
||||
*
|
||||
* @param context 派单上下文
|
||||
* @return 推荐结果，如果没有合适的返回 AssigneeRecommendation.none()
|
||||
*/
|
||||
AssigneeRecommendation recommendAssignee(DispatchContext context);
|
||||
|
||||
/**
|
||||
* 批量推荐执行人员
|
||||
* <p>
|
||||
* 用于场景：需要从多个候选人中选择，或需要备用人员
|
||||
*
|
||||
* @param context 派单上下文
|
||||
* @param limit 返回结果数量限制
|
||||
* @return 推荐结果列表，按匹配分数降序排序
|
||||
*/
|
||||
List<AssigneeRecommendation> recommendAssignees(DispatchContext context, int limit);
|
||||
|
||||
/**
|
||||
* 评估是否可以打断当前任务
|
||||
* <p>
|
||||
* 当P0紧急任务需要插队时，判断是否可以打断当前执行的任务
|
||||
*
|
||||
* @param currentAssigneeId 当前执行任务的执行人员ID
|
||||
* @param currentOrderId 当前正在执行的工单ID（可选）
|
||||
* @param urgentContext 紧急任务的派单上下文
|
||||
* @return 打断决策结果
|
||||
*/
|
||||
InterruptDecision evaluateInterrupt(Long currentAssigneeId, Long currentOrderId, DispatchContext urgentContext);
|
||||
|
||||
/**
|
||||
* 默认实现：判断是否可以打断
|
||||
* <p>
|
||||
* 默认规则：P0任务可以打断任何非P0任务
|
||||
*/
|
||||
default InterruptDecision defaultEvaluateInterrupt(Long currentAssigneeId, Long currentOrderId,
|
||||
DispatchContext urgentContext) {
|
||||
if (urgentContext.getPriority() != null && urgentContext.getPriority().isUrgent()) {
|
||||
return InterruptDecision.allowByDefault();
|
||||
}
|
||||
return InterruptDecision.deny(
|
||||
"紧急任务优先级不足",
|
||||
"建议等待当前任务完成"
|
||||
);
|
||||
}
|
||||
}
|
||||
@@ -0,0 +1,69 @@
|
||||
package com.viewsh.module.ops.core.dispatch;
|
||||
|
||||
import lombok.AllArgsConstructor;
|
||||
import lombok.Builder;
|
||||
import lombok.Data;
|
||||
import lombok.NoArgsConstructor;
|
||||
|
||||
/**
|
||||
* 打断决策结果
|
||||
* 用于判断P0紧急任务是否可以打断当前正在执行的任务
|
||||
*
|
||||
* @author lzh
|
||||
*/
|
||||
@Data
|
||||
@Builder
|
||||
@NoArgsConstructor
|
||||
@AllArgsConstructor
|
||||
public class InterruptDecision {
|
||||
|
||||
/**
|
||||
* 是否可以打断
|
||||
*/
|
||||
@Builder.Default
|
||||
private boolean canInterrupt = false;
|
||||
|
||||
/**
|
||||
* 打断原因
|
||||
* 例如："紧急任务优先级更高"
|
||||
*/
|
||||
private String reason;
|
||||
|
||||
/**
|
||||
* 建议操作
|
||||
* 例如："暂停当前任务"、"等待当前任务完成"
|
||||
*/
|
||||
private String suggestion;
|
||||
|
||||
/**
|
||||
* 可以打断
|
||||
*/
|
||||
public static InterruptDecision allow(String reason, String suggestion) {
|
||||
return new InterruptDecision(true, reason, suggestion);
|
||||
}
|
||||
|
||||
/**
|
||||
* 不可以打断
|
||||
*/
|
||||
public static InterruptDecision deny(String reason, String suggestion) {
|
||||
return new InterruptDecision(false, reason, suggestion);
|
||||
}
|
||||
|
||||
/**
|
||||
* 默认可以打断（P0任务）
|
||||
*/
|
||||
public static InterruptDecision allowByDefault() {
|
||||
return InterruptDecision.allow(
|
||||
"P0紧急任务优先级最高",
|
||||
"建议暂停当前任务，立即执行P0任务"
|
||||
);
|
||||
}
|
||||
|
||||
/**
|
||||
* 别名方法，用于更流畅的调用
|
||||
* Lombok 会生成 isCanInterrupt()，这里提供 canInterrupt() 别名
|
||||
*/
|
||||
public boolean canInterrupt() {
|
||||
return isCanInterrupt();
|
||||
}
|
||||
}
|
||||
Reference in New Issue
Block a user