feat(ops): 优化工单播报语音内容，自动生成区域完整路径

1. 语音播报模板改为"工单来啦，请前往XXX进行清洁"
2. 工单创建时自动根据areaId从ops_bus_area构建完整路径
3. 使用parentPath批量查询上级区域，避免N+1问题

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude (MiniMax-M2.1) <noreply@anthropic.com>

viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/constants/CleanNotificationConstants.java

@@ -89,7 +89,7 @@ public class CleanNotificationConstants {
          * 新工单播报（完整版）
          * 参数: {areaName} - 区域名称, {orderTitle} - 工单标题(截断)
          */
-        public static final String NEW_ORDER_FULL = "新工单：%s，作业区域：%s";
+        public static final String NEW_ORDER_FULL = "新工单来啦，请前往%s进行清洁";
 
         // ==================== 工单确认播报 ====================
 

viewsh-module-ops/viewsh-module-environment-biz/src/main/java/com/viewsh/module/ops/environment/service/cleanorder/CleanOrderServiceImpl.java

@@ -8,7 +8,9 @@ import com.viewsh.module.ops.core.event.OrderCreatedEvent;
 import com.viewsh.module.ops.core.event.OrderEventPublisher;
 import com.viewsh.module.ops.core.lifecycle.OrderLifecycleManager;
 import com.viewsh.module.ops.core.lifecycle.model.OrderTransitionRequest;
+import com.viewsh.module.ops.dal.dataobject.area.OpsBusAreaDO;
 import com.viewsh.module.ops.dal.dataobject.workorder.OpsOrderDO;
+import com.viewsh.module.ops.dal.mysql.area.OpsBusAreaMapper;
 import com.viewsh.module.ops.dal.mysql.workorder.OpsOrderMapper;
 import com.viewsh.module.ops.enums.OperatorTypeEnum;
 import com.viewsh.module.ops.enums.PriorityEnum;
@@ -27,6 +29,11 @@ import org.springframework.transaction.annotation.Transactional;
 
 import java.time.Duration;
 import java.time.LocalDateTime;
+import java.util.ArrayList;
+import java.util.List;
+import java.util.Map;
+import java.util.function.Function;
+import java.util.stream.Collectors;
 
 /**
  * 保洁工单服务实现（重构版）
@@ -79,6 +86,9 @@ public class CleanOrderServiceImpl implements CleanOrderService {
     @Resource
     private ObjectMapper objectMapper;
 
+    @Resource
+    private OpsBusAreaMapper opsBusAreaMapper;
+
     // ==================== 工单创建 ====================
 
     @Override
@@ -98,7 +108,7 @@ public class CleanOrderServiceImpl implements CleanOrderService {
                 .priority(createReq.getPriority() != null ? createReq.getPriority() : PriorityEnum.P2.getPriority())
                 .status(WorkOrderStatusEnum.PENDING.getStatus())
                 .areaId(createReq.getAreaId())
-                .location(createReq.getLocation())
+                .location(buildAreaPath(createReq.getAreaId()))
                 .sourceType(createReq.getSourceType() != null ? createReq.getSourceType() : "TRAFFIC")
                 // IoT集成字段
                 .triggerSource(createReq.getTriggerSource())
@@ -393,4 +403,59 @@ public class CleanOrderServiceImpl implements CleanOrderService {
             log.debug("记录完成时间: orderId={}", orderId);
         }
     }
+
+    /**
+     * 根据区域ID构建完整路径（如"园区A栋B层电梯厅"）
+     */
+    private String buildAreaPath(Long areaId) {
+        if (areaId == null) {
+            return null;
+        }
+        OpsBusAreaDO area = opsBusAreaMapper.selectById(areaId);
+        if (area == null) {
+            return null;
+        }
+
+        String parentPath = area.getParentPath();
+        if (parentPath == null || parentPath.isEmpty()) {
+            return area.getAreaName();
+        }
+
+        String[] parentIds = parentPath.split("/");
+        if (parentIds.length == 0) {
+            return area.getAreaName();
+        }
+
+        // 收集有效的父级ID
+        List<Long> parentIdList = new ArrayList<>();
+        for (String pid : parentIds) {
+            if (!pid.isEmpty()) {
+                try {
+                    parentIdList.add(Long.parseLong(pid));
+                } catch (NumberFormatException e) {
+                    log.warn("解析父级区域ID失败: pid={}", pid);
+                }
+            }
+        }
+
+        if (parentIdList.isEmpty()) {
+            return area.getAreaName();
+        }
+
+        // 批量查询所有父级，避免 N+1 查询
+        List<OpsBusAreaDO> parents = opsBusAreaMapper.selectBatchIds(parentIdList);
+        Map<Long, OpsBusAreaDO> parentMap = parents.stream()
+                .collect(Collectors.toMap(OpsBusAreaDO::getId, Function.identity()));
+
+        // 按 parentPath 顺序拼接
+        StringBuilder sb = new StringBuilder();
+        for (Long pid : parentIdList) {
+            OpsBusAreaDO parent = parentMap.get(pid);
+            if (parent != null) {
+                sb.append(parent.getAreaName());
+            }
+        }
+        sb.append(area.getAreaName());
+        return sb.toString();
+    }
 }

viewsh-module-ops/viewsh-module-ops-biz/src/main/java/com/viewsh/module/ops/core/lifecycle/OrderLifecycleManagerImpl.java

@@ -151,6 +151,16 @@ public class OrderLifecycleManagerImpl implements OrderLifecycleManager {
         // 设置目标状态
         request.setTargetStatus(WorkOrderStatusEnum.DISPATCHED);
 
+        // 派单时更新工单的 assigneeId（从 PENDING -> DISPATCHED）
+        if (request.getAssigneeId() != null) {
+            OpsOrderDO order = opsOrderMapper.selectById(request.getOrderId());
+            if (order != null && order.getAssigneeId() == null) {
+                order.setAssigneeId(request.getAssigneeId());
+                opsOrderMapper.updateById(order);
+                log.debug("派发时更新工单执行人: orderId={}, assigneeId={}", request.getOrderId(), request.getAssigneeId());
+            }
+        }
+
         // 执行状态转换
         return transition(request);
     }