Files
iot-device-management-service/app/services/notify_dispatch.py
16337 7cc4f604d0 feat: 交互Agent + VLM优化 + 企微演示模式
- 新增交互Agent调度器(意图识别 + 工单/查询/报表/闲聊4个Handler)
- 新增工单服务、Excel报表生成器、企微消息加解密模块
- VLM提示词优化(角色设定、≤25字描述、布尔值优先输出)
- VLM降级策略(入侵默认放行、离岗默认拦截)
- 企微演示模式(WECHAT_TEST_UIDS兜底 + SERVICE_BASE_URL修复)
- 新增Agent回调路由和测试接口

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
2026-03-09 10:42:32 +08:00

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"""
通知调度服务
告警创建后的异步处理流水线:
1. VLM 复核截图 → 写入 alarm_llm_analysis
2. 查表获取通知人员 (camera → area → person)
3. 推送企微互动卡片
全程异步执行,不阻塞告警接收主流程。
VLM 或企微不可用时自动降级,不影响系统运行。
"""
import logging
from datetime import datetime
from typing import Dict, List
from app.models import (
get_session,
AlarmEvent, AlarmLlmAnalysis,
CameraAreaBinding, AreaPersonBinding, NotifyArea,
)
from app.config import settings
from app.services.vlm_service import get_vlm_service
from app.services.wechat_service import get_wechat_service
logger = logging.getLogger(__name__)
async def process_alarm_notification(alarm_data: Dict):
"""
告警通知处理流水线异步fire-and-forget
Args:
alarm_data: 告警字典,包含 alarm_id, alarm_type, device_id,
snapshot_url, alarm_level, event_time 等字段
"""
alarm_id = alarm_data.get("alarm_id", "")
alarm_type = alarm_data.get("alarm_type", "")
device_id = alarm_data.get("device_id", "")
snapshot_url = alarm_data.get("snapshot_url", "")
alarm_level = alarm_data.get("alarm_level", 2)
event_time = alarm_data.get("event_time", "")
logger.info(f"开始处理告警通知: {alarm_id}")
try:
# ========== 1. VLM 复核 ==========
vlm_service = get_vlm_service()
camera_name = alarm_data.get("camera_name", device_id)
roi_name = alarm_data.get("scene_id", "")
vlm_result = await vlm_service.verify_alarm(
snapshot_url=snapshot_url,
alarm_type=alarm_type,
camera_name=camera_name,
roi_name=roi_name,
)
# 写入 alarm_llm_analysis 表(复用已有表)
_save_vlm_result(alarm_id, vlm_result)
# VLM 判定为误报 → 更新告警状态,不通知
if not vlm_result.get("confirmed", True):
_mark_false_alarm(alarm_id)
logger.info(f"VLM 判定误报,跳过通知: {alarm_id}")
return
# ========== 2. 查表获取通知人员 ==========
description = vlm_result.get("description", "")
area_name, persons = _get_notify_persons(device_id, alarm_level)
# 演示模式:数据库无人员时,使用配置的测试 userid
if not persons and settings.wechat.test_uids:
test_uids = [uid.strip() for uid in settings.wechat.test_uids.split(",") if uid.strip()]
if test_uids:
persons = [{"person_name": "测试用户", "wechat_uid": uid, "role": "TEST"} for uid in test_uids]
area_name = "演示区域"
logger.info(f"演示模式: 使用测试用户 {test_uids}")
if not persons:
logger.warning(f"未找到通知人员: camera={device_id}, 跳过企微推送")
return
# ========== 3. 推送企微通知 ==========
wechat_service = get_wechat_service()
if not wechat_service.enabled:
logger.info("企微未启用,跳过推送")
return
user_ids = [p["wechat_uid"] for p in persons]
event_time_str = (
event_time.strftime("%Y-%m-%d %H:%M:%S")
if isinstance(event_time, datetime) else str(event_time or "")
)
await wechat_service.send_alarm_card(
user_ids=user_ids,
alarm_id=alarm_id,
alarm_type=alarm_type,
area_name=area_name,
camera_name=camera_name,
description=description,
snapshot_url=snapshot_url,
event_time=event_time_str,
alarm_level=alarm_level,
service_base_url=settings.wechat.service_base_url or f"http://{settings.app.host}:{settings.app.port}",
)
logger.info(f"告警通知完成: {alarm_id}{len(persons)}")
except Exception as e:
logger.error(f"告警通知处理失败: {alarm_id}, error={e}", exc_info=True)
def _save_vlm_result(alarm_id: str, vlm_result: Dict):
"""将 VLM 复核结果写入 alarm_llm_analysis 表"""
db = get_session()
try:
analysis = AlarmLlmAnalysis(
alarm_id=alarm_id,
llm_model="qwen3-vl-flash",
analysis_type="REVIEW",
summary=vlm_result.get("description", ""),
is_false_alarm=not vlm_result.get("confirmed", True),
confidence_score=None if vlm_result.get("skipped") else 0.9,
suggestion="VLM跳过" if vlm_result.get("skipped") else None,
)
db.add(analysis)
db.commit()
except Exception as e:
db.rollback()
logger.error(f"保存 VLM 结果失败: {e}")
finally:
db.close()
def _mark_false_alarm(alarm_id: str):
"""将告警标记为误报"""
db = get_session()
try:
alarm = db.query(AlarmEvent).filter(AlarmEvent.alarm_id == alarm_id).first()
if alarm:
alarm.alarm_status = "FALSE"
alarm.handle_status = "DONE"
alarm.handle_remark = "VLM复核判定误报"
alarm.handled_at = datetime.now()
db.commit()
logger.info(f"告警已标记误报: {alarm_id}")
except Exception as e:
db.rollback()
logger.error(f"标记误报失败: {e}")
finally:
db.close()
def _get_notify_persons(camera_id: str, alarm_level: int) -> tuple:
"""
根据摄像头ID查找通知人员
Returns:
(area_name, [{"person_name": ..., "wechat_uid": ..., "role": ...}])
"""
db = get_session()
try:
# camera → area
binding = db.query(CameraAreaBinding).filter(
CameraAreaBinding.camera_id == camera_id
).first()
if not binding:
return ("未知区域", [])
# area info
area = db.query(NotifyArea).filter(
NotifyArea.area_id == binding.area_id,
NotifyArea.enabled == 1,
).first()
area_name = area.area_name if area else "未知区域"
# area → persons
persons = db.query(AreaPersonBinding).filter(
AreaPersonBinding.area_id == binding.area_id,
AreaPersonBinding.enabled == 1,
AreaPersonBinding.notify_level <= alarm_level,
).all()
result = [
{
"person_name": p.person_name,
"wechat_uid": p.wechat_uid,
"role": p.role,
}
for p in persons
]
return (area_name, result)
except Exception as e:
logger.error(f"查询通知人员失败: {e}")
return ("未知区域", [])
finally:
db.close()